Frequently asked questions
Please head to our 'Book Now' tab on the menu bar above, find the treatment you wish to book in for and click 'Book Now'. This will then take you to a new page where you can view available dates and times which suit you. Once chosen, click 'Next' and enter your details. You will receive a confirmation email of your booking.
The system will allow you to book multiple treatments at once - if you would like to do this, add the 1st treatment to your cart (remember booking time) and then go back into the Book Now tab to choose your next treatment - choose the next available time and add to cart. You will then be able to check out with all treatments.
For most treatments - yes. Each treatment on the 'Book Now' tab will explain whether a patch test is needed - you will also be reminded to book a patch test on your appointment confirmation email, please ensure to do this, if this is your 1st time at Gloss Up, or if you haven't been to us for this particular treatment for 6months+.
There is an option to book a patch test on the 'Book Now' tab on the menu bar above, please ensure to book this for at least 48hours before your treatment appointment, at a time which suits you.
Please note: if you are required to have a patch test, the treatment will only be able to go ahead once you have had this and had no adverse reaction. We cannot waiver patch tests, under any circumstances.
We require non refundable booking fees for some treatment appointments (you will be advised of this if required). You will also be required to give a minimum of 48hours notice for cancellations (unless unforeseen circumstances).
If a booking fee hasn't been taken and an appointment is cancelled with less than 48hours notice, we reserve the right to charge a £15 late cancellation fee and this will need to be paid immediately and before re-booking.
If appointments are cancelled on the same day, we reserve the right to charge full treatment price, this will need to be paid immediately and before re-booking.
Details of where these fees will need to be sent, will be sent to you.
We will struggle to fill the appointment slot at such short notice - We are all trying to earn a living, please be considerate.
You can find us on Facebook and Instagram!
Please give our pages a follow, so you are kept up to date with all promotions, offers and any new treatments coming to Gloss Up Hair & Beauty Clinic!!
All likes, comments and shares do not go unnoticed and are greatly appreciated!
Our Instagram handle is @glossupclinic, or copy and past the link below into the search bar:
https://www.instagram.com/glossupclinic/
We are also on Facebook too:
https://www.facebook.com/glossupclinic